The True Cost of 'Cheap' Website Builders (Wix, Squarespace, GoDaddy)

That $20/month website builder looks tempting, until you discover the hidden costs, limitations, and lost opportunities that make 'cheap' anything but. Here's what they don't tell you.

logos of Wix, godaddy and Squarespace floating above a fire

The True Cost of 'Cheap' Website Builders (Wix, Squarespace, GoDaddy)

"Only $20 per month!" the ads promise. "Build a professional website in minutes!" they claim.

DIY website builders like Wix, Squarespace, and GoDaddy are tempting. No massive upfront investment, easy drag-and-drop tools, and you're in control. What's not to like?

The reality? After helping dozens of Auckland businesses migrate away from these platforms, we've seen the true costs firsthand. And they're rarely what the marketing materials suggest.

That $20/month website often becomes $50-$100/month once you add necessary features. Performance suffers. Customization hits walls. And worst of all, you're costing yourself customers every day without realizing it.

This isn't an anti-DIY rant. Website builders have their place. But before you commit, you deserve to know the whole story, including the hidden costs, limitations, and trade-offs that the ads don't mention.

The Upfront Promise: Why Website Builders Are Tempting

Let's be fair, there are genuine reasons why business owners choose DIY website builders:

  • Low initial cost: Free to start, $20-40/month for basic plans
  • Easy to start: No technical knowledge required
  • Templates included: Hundreds of pre-designed layouts
  • All-in-one: Hosting, domain, and builder in one place
  • Quick launch: Can have something live in hours/days

For someone with zero budget and lots of time, this might work temporarily. But here's what happens after the honeymoon phase ends.

Hidden Cost #1: Your Time (The Biggest Cost of All)

What They Don't Tell You

"Build your website in just a few hours!" is marketing speak for "spend 20-40 hours figuring out our platform, fighting with templates, and wondering why things don't look like the demo."

Realistic time investment:

  • Learning the platform: 4-8 hours
  • Choosing and customizing template: 6-10 hours
  • Writing content: 8-12 hours
  • Adding images and formatting: 4-6 hours
  • Troubleshooting issues: 4-8 hours
  • SEO setup: 2-4 hours
  • Mobile optimization: 3-5 hours

Total: 31-53 hours minimum

What's your time worth?

If you charge $100/hour for your services (or your hourly wage is $50), that's $3,100-$5,300 in opportunity cost, time you could have spent earning money in your actual business.

Suddenly that "cheap" website builder isn't looking so cheap.

Ongoing Time Investment

It doesn't stop after launch:

  • Monthly updates and changes: 2-4 hours/month
  • Troubleshooting broken features: 1-3 hours/month
  • Content updates: 2-4 hours/month

Annual time cost: 60-132 hours

Hidden Cost #2: The "Upgrade Trap"

How Pricing Actually Works

Website builders advertise their cheapest plan, but that plan is almost never sufficient for a business website.

Wix example:

  • Advertised: "From $17/month!"
  • Reality for businesses: $32-$59/month

What the basic plan doesn't include:

  • Remove "Made with Wix" branding
  • Connect custom domain
  • Remove ads
  • Sufficient storage
  • E-commerce capability
  • Professional email
  • Analytics
  • Priority support

Squarespace example:

  • Personal: $16/month (but no e-commerce, limited features)
  • Business: $23/month (minimum for most businesses)
  • Commerce: $27-$49/month (if selling anything)

GoDaddy example:

  • Basic: $10/month (extremely limited)
  • Premium: $15/month (still limited)
  • Commerce: $25-$40/month (for selling)

Then Come the Add-Ons

Now you need to add:

  • Professional email: $5-$10/month per inbox
  • Marketing tools: $10-$30/month
  • Advanced SEO: $10-$20/month
  • Booking system: $15-$30/month
  • Additional storage: $10-$20/month
  • Advanced analytics: $15-$25/month

Real monthly cost: $70-$150+

That "$20/month" website now costs $840-$1,800 per year, and you still don't have a professional website.

Hidden Cost #3: Performance That Loses Customers

The Speed Problem

DIY website builders are notoriously slow. Why? They're built for ease-of-use, not performance. Every drag-and-drop feature adds code bloat that slows your site down.

Average load times:

  • Wix: 3.5-6 seconds
  • Squarespace: 2.5-4 seconds
  • GoDaddy: 3-5 seconds
  • Professional Webflow site: 0.8-1.5 seconds

What this costs you:

  • 53% of mobile users abandon sites taking 3+ seconds
  • 1-second delay = 7% reduction in conversions
  • Slow sites rank lower on Google

Real example:

Auckland business with 1,000 monthly visitors:
- Slow site (4 seconds): 530 visitors leave immediately
- Remaining 470 visitors, 3% convert = 14 customers
- Fast site (1.5 seconds): 1,000 visitors stay
- 1,000 visitors, 3% convert = 30 customers

Cost of slow performance: 16 lost customers per month

If your average job is worth $500, that's $8,000 in lost revenue every month. $96,000 per year.

Mobile Performance

Website builders struggle with mobile optimization. Templates look good on desktop but often break or perform poorly on phones, where 60%+ of your traffic comes from.

Hidden Cost #4: Limited Customization and Design Control

Template Limitations

Website builders offer "hundreds of templates!" But here's what they don't tell you:

  • You're stuck with template structure: Can't fundamentally change layout
  • Everyone uses the same templates: Your site looks like competitors'
  • Customization hits walls quickly: "Can I move this section?" Often: No
  • Breaking template breaks everything: Change one thing, break another

Design Compromises

Business owners constantly tell us:

"I want this section here, but the template won't let me."

"I spent 3 hours trying to make this layout work and gave up."

"My site looks amateur compared to competitors, but I don't know how to fix it."

The result? A website that's "good enough" instead of "great", and "good enough" doesn't win customers in 2026.

Hidden Cost #5: SEO Limitations That Keep You Invisible

Technical SEO Problems

Website builders have inherent SEO limitations:

Wix SEO issues:

  • Historically poor Google indexing (improved but still problematic)
  • JavaScript-heavy rendering (Google struggles with it)
  • Slow load times hurt rankings
  • Limited technical SEO control

Squarespace SEO issues:

  • Rigid URL structures
  • Limited schema markup options
  • Slower than professional platforms
  • Basic SEO tools only

GoDaddy SEO issues:

  • Even more limited than competitors
  • Poor mobile optimization
  • Minimal technical SEO features

What This Means for Your Business

If you're not showing up on Google's first page, you're invisible. Most customers never go past page one.

Example:

  • Page 1, Position 1: 32% of clicks
  • Page 1, Position 5: 9% of clicks
  • Page 2 or lower: 1% of clicks

Website builders' SEO limitations can keep you stuck on page 2 or 3, meaning 99% of searchers never see you.

Lost opportunity cost: Incalculable, but potentially thousands in lost leads per month.

Hidden Cost #6: Platform Lock-In (You Don't Own Your Site)

The Trap

You can't easily leave website builders. Your content, design, and structure are locked into their proprietary system.

Want to switch platforms?

  • Can't export your site design
  • Can't take your site structure
  • Must manually copy content
  • Must rebuild from scratch elsewhere
  • Lose all SEO work

Real scenario:

After 2 years on Wix, you realize you need a professional platform. You've invested hundreds of hours and thousands of dollars. But switching means starting over completely.

So you stay stuck, even though the platform is holding your business back.

Contract Considerations

Many website builders incentivize annual contracts with discounts:

  • Pay monthly: $32/month
  • Pay annually: $192/year (save $192!)

But now you're locked in for a year. If you realize 3 months in that the platform doesn't work for you, you're stuck or lose your prepayment.

Hidden Cost #7: Unprofessional Appearance Costs You Trust

Why DIY Sites Look Like DIY Sites

No matter how much time you spend, DIY websites have tell-tale signs:

  • Generic template layouts everyone recognizes
  • Stock photos instead of real business images
  • Awkward spacing and alignment
  • Inconsistent fonts and colors
  • Amateur copy and messaging
  • Mobile layouts that don't quite work right

First Impressions Matter

Studies show people form opinions about your website (and business) within 0.05 seconds.

If your site looks amateur:

  • Customers question your professionalism
  • They don't trust you with their money
  • They choose competitors with better websites

The trust gap:

Would you hire a lawyer whose website looks like a 2015 template? Or an accountant whose site is clearly DIY? Probably not, even if they're excellent at their job.

Your DIY website might be costing you high-value clients who judge your business quality by your website quality.

Hidden Cost #8: No Support When Things Break

Customer Support Reality

Wix support:

  • Email support (response in 1-3 days)
  • Forum-based community help
  • No phone support on basic plans

Squarespace support:

  • Email support (24-48 hour response)
  • Live chat during business hours
  • Community forums

GoDaddy support:

  • Phone support (often outsourced)
  • Long wait times
  • Basic troubleshooting only

When You Need Help

Common scenarios:

  • "My form stopped working"
  • "My site looks broken on mobile"
  • "I accidentally deleted something"
  • "My site is down"

With DIY platforms, you're troubleshooting yourself or waiting days for email support. Every hour your site is broken or your form doesn't work is lost business.

Hidden Cost #9: Scaling Limitations

When You Outgrow the Platform

Website builders work okay for very simple sites. But as your business grows, you hit limitations:

  • E-commerce limitations: Basic stores only, limited features
  • Integration problems: Can't connect to many business tools
  • Custom functionality: Impossible or requires expensive apps
  • Multi-language sites: Poorly supported
  • Advanced features: Not available at any price

Real example:

Auckland business starts with 20 products on Squarespace. Business grows to 200 products. Platform becomes slow, difficult to manage, and lacks inventory features they need. But switching means rebuilding everything.

The Real Cost Analysis: 3-Year Comparison

Let's calculate the true cost of a DIY website builder over 3 years:

Wix Business Plan (Realistic Scenario)

Year 1:

  • Website plan: $32/month × 12 = $384
  • Professional email: $8/month × 12 = $96
  • Apps/plugins needed: $20/month × 12 = $240
  • Your time building (40 hours @ $75/hour): $3,000
  • Domain: $15
  • Total: $3,735

Years 2-3:

  • Plans and apps: $720/year × 2 = $1,440
  • Your time for updates (40 hours/year @ $75/hour): $3,000/year × 2 = $6,000
  • Total: $7,440

3-Year Total: $11,175

Plus: Lost customers from poor performance, SEO limitations, and unprofessional appearance (potentially $50,000-$150,000+ in lost revenue)

Professional Webflow Website (Websonic)

Year 1:

  • Setup: $0
  • Subscription: $400/month × 12 = $4,800
  • Your time: 0 hours (we handle everything)
  • Total: $4,800

Years 2-3:

  • Subscription: $4,800/year × 2 = $9,600
  • Your time: 0 hours
  • Total: $9,600

3-Year Total: $14,400

Includes: Professional design, fast performance, SEO optimization, ongoing maintenance, same-day updates, no time investment

The Real Difference

At first glance: "Wait, the professional option costs more!"

But factor in:

  • Zero time investment: Save 120+ hours over 3 years
  • Professional results: Convert more visitors to customers
  • Better SEO: Actually show up on Google
  • No lost revenue: From poor performance and amateur appearance

If the professional site converts just 3-4 more customers per month at $500 each, it pays for itself.

When Website Builders Actually Make Sense

To be fair, website builders work in specific situations:

Good Use Cases:

  • Personal blogs or hobbies: No business income at stake
  • Very temporary sites: Event pages, short-term projects
  • Testing business ideas: Pre-validation, no customers yet
  • Extreme budget constraints: Literally $0 available, lots of time

Not Good For:

  • Established businesses competing for customers
  • Businesses where professional appearance matters
  • Companies wanting to rank well on Google
  • Anyone who values their time
  • Businesses ready to grow

What About WordPress?

WordPress isn't a "website builder" but business owners often consider it as a DIY option.

WordPress pros:

  • More powerful than website builders
  • Greater flexibility and customization
  • Better for SEO (when optimized)
  • Extensive plugin ecosystem

WordPress cons:

  • Requires technical knowledge
  • Constant maintenance (security, updates, backups)
  • Performance issues without optimization
  • Security vulnerabilities
  • Costs add up (hosting, plugins, maintenance)

Bottom line: WordPress can work for businesses with technical skills or dedicated developers, but it's not "easy" like website builders promise to be.

Read our full WordPress vs Webflow comparison

The Better Alternative: Professional Websites Without Breaking the Bank

You don't have to choose between "cheap DIY" and "$10,000 agency build."

The subscription model offers a third option:

  • Zero setup fees: No massive upfront investment
  • Professional design: Custom-built for your business
  • Fast performance: Sub-2-second load times
  • Strong SEO: Actually show up on Google
  • Zero maintenance: We handle everything
  • Same-day support: Changes made quickly
  • Predictable costs: One simple monthly fee

From $400/month, everything included.

Common Questions

"Can't I just start with a DIY builder and upgrade later?"

You can, but you'll rebuild from scratch when you upgrade. All your time and money invested in the DIY platform is lost. Better to start with a professional solution that grows with you.

"What if I just need something simple?"

Even "simple" business websites benefit from professional design, fast performance, and good SEO. The difference in results (customers gained) usually far exceeds the cost difference.

"I have a friend who built a Wix site and loves it."

Great! Some people genuinely enjoy DIY website building as a hobby. But if you're running a business, your time is better spent on business activities, not fighting with website templates.

The Bottom Line

Website builders aren't evil, they've democratized website creation and work well for personal projects. But for businesses, the "cheap" option often becomes expensive once you factor in:

  • Your time investment (worth thousands)
  • Hidden upgrade costs ($70-150/month reality)
  • Lost customers from poor performance
  • Lost revenue from SEO limitations
  • Unprofessional appearance affecting trust
  • Scaling limitations as you grow

The real question isn't "What's the cheapest option?" It's "What delivers the best return on investment?"

For most Auckland businesses, that answer is a professionally built website that works for your business, not against it.

Ready for a Website That Actually Helps Your Business?

At Websonic, we've helped dozens of businesses escape the limitations of DIY website builders. Our subscription model gives you professional quality without the massive upfront investment.

What you get:

  • Custom professional design (not templates)
  • Lightning-fast performance (sub-2-second loads)
  • Strong SEO foundation (actually show up on Google)
  • Mobile-first responsive design
  • Zero maintenance (we handle everything)
  • Same-day support for changes
  • Everything included in one monthly fee

Zero setup fees. From $400/month. Built in 20 business days.

Get Your Free Website Concept or See Our Transparent Pricing

Or Get a Free Audit of Your Current DIY Site

Already have a Wix, Squarespace, or GoDaddy site? We'll audit it for free and show you exactly what it's costing you in lost customers and revenue.

Free audit includes:

  • Performance analysis
  • SEO health check
  • Mobile experience review
  • Conversion optimization opportunities
  • Cost comparison vs professional alternative

Delivered in 48 hours. Zero cost. No obligation.

Get Your Free Website Audit

Questions about making the switch from a DIY builder? Get in touch, we'll provide honest advice about whether upgrading makes sense for your specific situation.

Ready to Experience the Difference?

Get your free website concept and see how we build professional sites without the traditional agency headaches.

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